Return & Refund Policy
We want you to love what you ordered from Tunedwork. If you’re not completely satisfied, we’ll do our best to make it right.
✅ Returns
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You may return most new, unused items within 30 days of delivery for a full refund or exchange.
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Returned products must be in their original packaging, unused, and in resellable condition.
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Customized or clearance items are non-refundable unless they arrive damaged or defective.
🔄 Exchanges
If you received a defective or incorrect product, please contact us within 7 days of delivery. We’ll send a replacement or refund once the issue is verified.
💰 Refunds
Once your return is received and inspected, we’ll notify you via email. Approved refunds will be credited back to your original payment method within 3–7 business days.
🚚 Return Shipping
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Customers are responsible for return shipping costs unless the return is due to a Tunedwork error (e.g. wrong item, damage).
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We recommend using a trackable shipping method.
To start a return:
Email us at info@tunedworks.com with your order number and reason for return.